DraftKings is one of the top 2 sportsbooks in North America, and it has only solidified that position in recent years. With a top-notch app, competitive odds and a solid rewards program, DraftKings has something for most everyone. Here we are going to give you a DraftKings app and product review to help you decide if DraftKings is the right sportsbook for you.
Table of Contents
DraftKings Pros and Cons
✅ PROS
- User-friendly platform and mobile app.
- Wide variety of sports and leagues to bet on.
- Competitive odds.
- Exciting promotions and bonuses.
❌ CONS
- Potential limitations for consistently winning bettors.
- Ongoing promos have low maximum bet limits.
- Complaints regarding poor customer service.
Quick Facts About DraftKings
- DraftKings launched its sportsbook in 2018 in New Jersey and is now live in 23 states.
- DraftKings is the second-most popular sportsbook in the U.S., trailing only FanDuel.
- DraftKings holds a 25% sports betting market share in the United States
- Michael Jordan is an investor and special advisor to the DraftKings board of directors.
DraftKings Sportsbook Review
What is DraftKings Sportsbook?
DraftKings Sportsbook is an online sports betting platform where users can place bets on various sports events. It offers a wide range of sports markets, including but not limited to football, basketball, baseball, soccer and more. Users can access DraftKings Sportsbook through its website or mobile app, making it convenient to engage in sports betting from different devices. The platform provides features such as live betting, promotions and a user-friendly interface for a comprehensive sports betting experience. Keep in mind that the availability of DraftKings Sportsbook and its features may vary depending on your location and local regulations related to online gambling.
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DraftKings App Experience
The DraftKings App is a top-tier offering in the sports betting industry. It has a well-crafted design, which it needs because it packs a lot of information and gaming options into a small space. Most importantly, it is swift and responsive and maintains that level of performance even during peak usage. The DraftKings app is compatible with both iOS and Android devices as well.
Design and Layout
The home page of the DraftKings app is quite cluttered, but for good reason: There is a ton of information and betting options that naturally come with being one of the top 2 sportsbooks in the United States. It makes up for it by adding a bunch of navigation options at the top of the screen so that users can easily move to their desired markets — be it their sport of choice, parlays versus straight bets, betting a specific team, etc.
Featured games and bets take the top spots on the home page as you scroll down, but you can more easily navigate by selecting one of the navigation options closer to the top of the screen.
If you navigate to the in-game betting page, the layout is similar, allowing you to easily move between markets you want to bet live. The other tabs at the bottom of the screen are the My Bets page, the Search function and the Rewards page, where you can see the various promos and other marketplaces.
Navigation
Because there are so many options on DraftKings, the navigation functions are vital for preventing the app from being overwhelming. The top of the screen has several different navigation tabs for moving between the main page, quick parlays, social and various pools, while other tab bars appear a bit further down the screen. These allow for moving between sports and featured events with ease. Once you have navigated to one of these tabs, you can further refine by the type of play you wish to bet.
At the bottom of the screen, you can move between the main page, live betting and the search function. You can also find your active bets by selecting the My Bets tab.
DraftKings App Features
The DraftKings app offers a variety of features that make it an excellent choice for sports betting. These features include:
- Live betting: DraftKings offers live betting, allowing you to place bets on sporting events already in progress.
- Same-game parlays: DraftKings offers same-game parlays, allowing you to combine multiple bets on a sporting event into one bet.
- Early Cash out: DraftKings offers early cash out, which allows you to collect your winnings from a bet before the event has finished.
- Betting Offers: A variety of promos and bonuses can be found in the DraftKings app, including odds boosts, player prop specials and parlay profit boosts.
DraftKings Betting Options
- Moneylines: Moneylines are bets on the winner of a sporting event.
- Spreads: Spreads are bets on the margin of victory in a sporting event.
- Totals: Totals are bets on the combined score of a sporting event.
- Props: Props are bets on specific events or outcomes within a sporting event.
- Parlay: Parlay bets are bets that combine multiple bets into one bet.
Sports and Leagues
- American football
- Australian rules football
- Baseball
- Basketball
- Boxing
- eSports
- Hockey
- Cricket
- Cycling
- Darts
- Golf
- Hockey
- Jai alai
- Lacrosse
- MMA
- Motorsports
- Rugby
- Soccer
- Table tennis
- Tennis
DraftKings Odds Quality
DraftKings Sportsbook, like other sportsbooks, uses a combination of factors to calculate odds. The primary goal is to set odds in a way that attracts betting on both sides of an event, ensuring a profit for the sportsbook regardless of the outcome. Here are some key factors that sportsbooks consider when calculating odds:
- Team/Player Strength: The perceived strength of the teams or players involved in an event is a crucial factor. This includes factors like recent performance, overall record, player injuries and other relevant statistics.
- Historical Data: Sportsbooks analyze historical data related to teams, players and specific matchups. Past performance can provide insights into future outcomes.
- Public Perception: The sportsbook also considers public perception and betting trends. If a popular team or player is expected to win, the sportsbook might adjust the odds to encourage betting on the opposing side.
- Injuries and Suspensions: The availability of key players, injuries or suspensions can have a significant impact on the outcome of a game. Sportsbooks adjust odds based on the latest information about the participating teams or athletes.
- Home Field/Court Advantage: The venue of the event can influence the odds. Teams or players playing at home may be given a slight advantage in the odds due to factors like crowd support and familiarity with the environment.
- Market Demand: Sportsbooks monitor the betting activity and adjust odds accordingly to balance the action on both sides. If a large number of bets are placed on one outcome, the odds may be adjusted to attract more bets on the other side.
- Weather Conditions: In outdoor sports, weather conditions can play a significant role. Extreme weather can affect the performance of teams or individuals, and sportsbooks may adjust the odds accordingly.
- Statistical Models: Many sportsbooks use advanced statistical models and algorithms to process large amounts of data and calculate odds more precisely.
It’s important to note that odds are not solely determined by the likelihood of a particular outcome but also take into account the betting behavior of the public. As a result, odds can change leading up to an event based on new information, betting patterns and other relevant factors.
DraftKings Customer Service
DraftKings is generally well regarded for its customer service, with a majority of users reporting positive experiences. The speed of response to customer inquiries may fluctuate based on request volume and issue complexity. Nevertheless, it is crucial to acknowledge the possibility of encountering negative experiences when utilizing DraftKings.
Here are some direct examples of positive user experiences at DraftKings that we found across various sources like the iOS and Google Play App Stores:
- “I have a 5G Samsung Flip 5 and the speed and refresh rate on the app is amazing! I don’t usually have any problems connecting, runs smooth!”
- “They have a great customer service team. Any time I have had to contact them my issue or question was resolved swiftly and satisfactorily. They have a multitude of deposit options and lightning fast withdrawal.”
- “Best Sportsbook and Casino that I’ve tried. Haven’t had a single issue with it yet. Deposits and withdrawals are self explanatory and simple. Plus the amazing promos … that’s the chefs kiss.“
Although DraftKings is known for its reliable customer service, there have been instances where users reported negative experiences. In our investigation, these frequently involve:
- Long wait times for customer service: Some have mentioned experiencing prolonged waits when attempting to connect with a customer service representative.
- Delayed or denied payouts: Some have reported instances where their payouts were either delayed or declined without clear explanations.
- Account freezes: Certain users have mentioned their accounts unexpectedly being frozen without any accompanying explanation.
- Technical difficulties: Certain users have experienced technical challenges with the DraftKings app or website.
If you have a negative experience with DraftKings, you should contact customer service immediately. DraftKings also offers an in-depth FAQ section on their site that may answer your questions without needing to speak to someone.
Conclusion
Overall, DraftKings lives up to its reputation as the No. 2 sports betting app in the United States. It features a seamless online betting experience that blends a huge amount of data and wagering options with solid efficiency and navigability, and most importantly, DraftKings consistently offers strong promos for both new and existing users — without the need of a promo code. For people trying to get serious about sports betting, DraftKings is one of the best options out there, if not the best.
Author
Sam Smith
